Account Support

We’re Here to Support You Every Step of the Way!

My team and I are dedicated to helping you succeed as you learn. If you have any questions or need assistance, please don’t hesitate to reach out—we’re just an email away! Contact us at [email protected], and we’ll be more than happy to help you on your learning journey - Sharyn.

How to Update your Credit Card details or review your Subscriptions.

 1. Click the Gravatar picture [1] in the top right corner of the screen and then click Settings [2].

2. Click Billing [3] to view the payment details associated with your Account.

3. From here, you can update your credit card details [4], update your payment method [5] or cancel your subscription [6].

4. Click Purchase History [1] to view your past and active subscriptions. To download a copy of an invoice, click View All [2 & 3].

Have a question regarding your account, or managing/cancelling a subscription?
Just message us at [email protected] and we’ll get right on it!

Support hours are Monday through Friday, 9am to 5pm, Christchurch, New Zealand time (GMT+12). Our current time can be found here.